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Want to know more about keeping your kids safe online? Visit Internet Matters for information, support and advice.

Other ways of changing Content Lock:

You can visit us in store, too. Don't forget to bring a valid passport, driving licence, EU card or citizen card.

You can also phone Customer Services on 150.

To protect children under 12 apply the Strict setting by texting STRICT to 879 from the device.

 

Please note: We are starting to block some secure sites using Content Lock. These sites start with 'https', and will show error messages like 'Timed Out' or 'No Response'.